Project Brief

- Objective: Design an intuitive physical aid to support healthier morning routines and improve sleep quality for urban professionals. - Challenge: High psychological and physical barriers to traditional exercise for individuals with chronic body fatigue and stiffness. - Action: Researched instinctive muscle relief patterns and engineered an organic, responsive form factor that guides users through gentle daily rituals. Facilitated cross-professional validation with physical therapists to ensure ergonomic efficacy. - Deliverables: A functional physical prototype, a validated interaction framework, and a design patent for its novel mechanical structure.

Project Overview

Addressing the rising prevalence of physical stiffness and morning grogginess in modern lifestyles, PUMPING is an interactive stretching aid designed to lower the barrier to body engagement. Developed in collaboration with the Taipei Veterans General Hospital, the project transcends traditional exercise equipment by blending tactile ritual design with low-impact instinctive movement. The solution’s unique elastic contraction structure has been validated through clinical teaching partnerships and has successfully progressed to patent application, positioning it as a commercially viable wellness innovation.

Pumping

An interactive stretching aid that guides instinctive movement—inviting tired, inactive bodies to reconnect through gentle, everyday motion.

Timeline | Sep 2022 – Mar 2023
Context | Bachelor Graduation Project
Expertise | Product-Service Design, Ergonomic Research, Physical-Digital Interaction
Recognition | Design Patent | Taipei Veterans General Hospital Collaboration

Pumping

An interactive stretching aid that guides instinctive movement—inviting tired, inactive bodies to reconnect through gentle, everyday motion.

Timeline | Sep 2022 – Mar 2023
Context | Bachelor Graduation Project
Expertise | Product-Service Design, Ergonomic Research, Physical-Digital Interaction
Recognition | Design Patent | Taipei Veterans General Hospital Collaboration

Project Brief

- Objective: Design an intuitive physical aid to support healthier morning routines and improve sleep quality for urban professionals. - Challenge: High psychological and physical barriers to traditional exercise for individuals with chronic body fatigue and stiffness. - Action: Researched instinctive muscle relief patterns and engineered an organic, responsive form factor that guides users through gentle daily rituals. Facilitated cross-professional validation with physical therapists to ensure ergonomic efficacy. - Deliverables: A functional physical prototype, a validated interaction framework, and a design patent for its novel mechanical structure.

Project Overview

Addressing the rising prevalence of physical stiffness and morning grogginess in modern lifestyles, PUMPING is an interactive stretching aid designed to lower the barrier to body engagement. Developed in collaboration with the Taipei Veterans General Hospital, the project transcends traditional exercise equipment by blending tactile ritual design with low-impact instinctive movement. The solution’s unique elastic contraction structure has been validated through clinical teaching partnerships and has successfully progressed to patent application, positioning it as a commercially viable wellness innovation.

Pumping

An interactive stretching aid that guides instinctive movement—inviting tired, inactive bodies to reconnect through gentle, everyday motion.

Timeline | Sep 2022 – Mar 2023
Context | Bachelor Graduation Project
Expertise | Product-Service Design, Ergonomic Research, Physical-Digital Interaction
Recognition | Design Patent | Taipei Veterans General Hospital Collaboration

Project Overview

Addressing the rising prevalence of physical stiffness and morning grogginess in modern lifestyles, PUMPING is an interactive stretching aid designed to lower the barrier to body engagement. Developed in collaboration with the Taipei Veterans General Hospital, the project transcends traditional exercise equipment by blending tactile ritual design with low-impact instinctive movement. The solution’s unique elastic contraction structure has been validated through clinical teaching partnerships and has successfully progressed to patent application, positioning it as a commercially viable wellness innovation.

Project Brief

- Objective: Design an intuitive physical aid to support healthier morning routines and improve sleep quality for urban professionals. - Challenge: High psychological and physical barriers to traditional exercise for individuals with chronic body fatigue and stiffness. - Action: Researched instinctive muscle relief patterns and engineered an organic, responsive form factor that guides users through gentle daily rituals. Facilitated cross-professional validation with physical therapists to ensure ergonomic efficacy. - Deliverables: A functional physical prototype, a validated interaction framework, and a design patent for its novel mechanical structure.

Research Approach

a spiral process combining Research through design (RtD) & action research


Rather than progressing linearly from theory to application, the project unfolds through a spiral process, cycling between observation, framework construction, prototyping, participant engagement, and contextual adaptation.


This design-oriented and iterative approach allows for continuous learning and refinement, guided by both reflection and real-world stakeholder’s engagement. 

Research Approach

a spiral process combining Research through design (RtD) & action research

I employed a design-oriented, iterative methodology that combined Research through Design and Action Research. This involved observing multi-stakeholder Joint Value Creation workshops to frame the problem, developing a liminality-based Brave Space framework, and conducting three micro-experiments (Minimum Viable Prototypes) to test facilitation strategies for surfacing and constructively navigating tensions.


The intervention was later embedded and evaluated within a broader Climate Fresk workshop context to test its viability and transferability. Key collaborators included the JVC tool development team and the co-facilitator for the Climate Fresk workshop.

final deliverable: “A Field Guide to Embody Brave Space”

contextual adaptation

validation and evaluation

from field research to framework, target specific design focus

design micro-experiments (MVP) pilot design evaluation

problem framing - literature research

opportunity finding - field research

Scope

Action & Evaluate

Action & Validate

Deliver

Delve

6

early exploration via experts
interviews with 6 practitioners

2+1

2 early MVP tests & 1 partnered workshop were performed

6

workshops implemented with
TU/D entrepreneur Dream Team

Pumping

Timeline | Sep 2022 – Mar 2023
Context | Bachelor Graduation Project
Expertise | Product-Service Design, Ergonomic Research, Physical-Digital Interaction
Recognition | Design Patent | Taipei Veterans General Hospital Collaboration

An interactive stretching aid that guides instinctive movement—inviting tired, inactive bodies to reconnect through gentle, everyday motion.

An interactive stretching aid that guides instinctive movement—inviting tired, inactive bodies to reconnect through gentle, everyday motion.

Project Brief

- Objective: Design an intuitive physical aid to support healthier morning routines and improve sleep quality for urban professionals. - Challenge: High psychological and physical barriers to traditional exercise for individuals with chronic body fatigue and stiffness. - Action: Researched instinctive muscle relief patterns and engineered an organic, responsive form factor that guides users through gentle daily rituals. Facilitated cross-professional validation with physical therapists to ensure ergonomic efficacy. - Deliverables: A functional physical prototype, a validated interaction framework, and a design patent for its novel mechanical structure.

Project Overview

Addressing the rising prevalence of physical stiffness and morning grogginess in modern lifestyles, PUMPING is an interactive stretching aid designed to lower the barrier to body engagement. Developed in collaboration with the Taipei Veterans General Hospital, the project transcends traditional exercise equipment by blending tactile ritual design with low-impact instinctive movement. The solution’s unique elastic contraction structure has been validated through clinical teaching partnerships and has successfully progressed to patent application, positioning it as a commercially viable wellness innovation.

Behavioral patterns

  1. Frequent status checks

Users check the status of their Hexabots an average of 7-10 times a day to ensure tasks are progressing as planned. Real-time, easy-to-read status updates are crucial.

  1. Time-sensitive task assignments

About 65% of users assign new tasks to Hexabots in response to urgent needs, often with minimal time of planning. A fast task assignment process with proper guidance can significantly reduce user stress.

  1. Complex operational settings

Users operate in challenging physical conditions, so the interface should be accessible even when users have limited dexterity or time, such as when wearing gloves or a fogged-up helmet.


Preferences

  1. Frequent status checks

Many users expressed interest in hands-free control, particularly while wearing suits or performing manual tasks. Voice-activated task assignment and status checks can improve usability.

  1. Personalization

Users would like to name and customize their Hexabots, making interactions more intuitive and personal. Providing options for customization could increase engagement and usability.

  1. Clear task allocation

If multiple Hexabots are working in the same area or performing a similar task, it’s very important to be able to distinguish them easily. Clearly highlighting task locations and potential overlaps can prevent confusion, and make it easy to understand which Hexabot is currently performing a specific task.

User Profile

Explorers and researchers

These users focus on different mission-critical tasks, are often multitasking, and need to conduct their experiments efficiently.

Families

These users aren’t technical experts, rely on Hexabots for everyday activities, and require their interactions with the app to be as simple and straightforward as possible.

For the best wireframe display,
please rotate your screen horizontally to
continue reading. Thank you.

6

early exploration via experts
interviews with 6 practitioners

2+1

2 early MVP tests & 1 partnered workshop were performed

6

workshops implemented with
TU/D entrepreneur Dream Team

User Scenario: Resource Collection for a Turbine Prototype

On the Moon, advanced technology is essential. A research team in one of the lunar colony’s science domes is working on a prototype turbine using a silicon 3D printer. However, they lack the specific materials needed to complete the project. The user opens the app to manage the Hexabots and starts on the homepage, where they check the status of each Hexabot with all related info. Their goal is to quickly ensure that a Hexabot is tasked with gathering the necessary resources. Once this is accomplished, the user then monitors the Hexabot’s progress, receiving updates when it has collected the materials and returned to the dome after completing the task.


Key steps:

Open app → homepage shows Hexabot statuses

Assign Hexabot to gather resources

Track process → receive update when done

Materials returned → task complete


Task flow

PROBLEM SUMMARY

Waking up drowsy, lying down with stiffness. If you see yourself in that, you're not alone.

55% of adults experience morning grogginess, and 20% suffer from stiffness after periods of inactivity. These daily symptoms bother countless modern-day individuals and tend to be ignored, but lead to long-term pain and discomfort.

Research proved that light stretching can reduce tension and improve well-being, but many people still struggle to start—especially when they feel tired, mentally foggy, or physically unmotivated.

PROBLEM SUMMARY

Waking up drowsy, lying down with stiffness. If you see yourself in that, you're not alone.

55% of adults experience morning grogginess, and 20% suffer from stiffness after periods of inactivity. These daily symptoms bother countless modern-day individuals and tend to be ignored, but lead to long-term pain and discomfort.

Research proved that light stretching can reduce tension and improve well-being, but many people still struggle to start—especially when they feel tired, mentally foggy, or physically unmotivated.

STRATEGIC DECISIONS

How might we turn the unmotivated, stiff moment into a soft invitation for stretching?

We delved into the user scenario to address the invisible barrier. Scoping down to a daily object at home and focusing on shaping human-product interaction. I proposed movement analysis and conducted iterative prototyping to study the form, elastic structure, material, and ergonomic functionality. It transforms stretching habit into an emotionally approachable act by offering a form that invites interaction, supports the body, and initiates movement gently.

final deliverable: “A Field Guide to Embody Brave Space”

from field research to framework, target specific design focus

design micro-experiments (MVP) pilot design evaluation

problem framing - literature research

opportunity finding - field research

Scope

Action & Evaluate

Deliver

Delve

contextual adaptation

validation and evaluation

Action & Validate

Deliver

Research Approach

a spiral process combining Research through design (RtD) & action research

I employed a design-oriented, iterative methodology that combined Research through Design and Action Research. This involved observing multi-stakeholder Joint Value Creation workshops to frame the problem, developing a liminality-based Brave Space framework, and conducting three micro-experiments (Minimum Viable Prototypes) to test facilitation strategies for surfacing and constructively navigating tensions.


The intervention was later embedded and evaluated within a broader Climate Fresk workshop context to test its viability and transferability. Key collaborators included the JVC tool development team and the co-facilitator for the Climate Fresk workshop.



Fatigue, information overload, and a lack of real-time support have become silent threats to users' performance and well-being.


  • Most of them do not want to keep working there for a long time.

  • They drink a lot of coffee, energy drinks and experience sleeping problems due to irregular working hours.

  • They experience high peaks of stress and longer periods of boredom. There is not a good balance.

  • Some operators would like more personalized scenario planning and notifications on what to do.

Pieter

Former Head of Digital KLM

“Operators handling disruptions tend to face boredom when there are no disruptions.”

“We have an ongoing struggle of finding a balance between automated processes and human intervention.”

Isabel

Airside operation officer

at Schiphol

"The job is too demanding, therefore I will look for another position.”

"Coping with fatigue involves coffee, sleeping pills, and personal responsibility for fitness."

"Hollen of stilstaan." (It's all or nothing.)


Jaap

Health expert and general

practitioner

“Fatigue is not just a state of tiredness; it's a serious health concern with far-reaching consequences. Prolonged mental fatigue can impair cognitive function, decision-making, and overall well-being.”

“Long hours without breaks can disrupt circadian rhythms, impacting sleep-wake cycles and hormonal balance.”

A strategic move to penetrate a vertical industry, or else a risk of growth ceiling.


  • Despite growing competition, BARCO’s current offering lacks differentiation in the human experience layer—most features focus on technical visualization, not cognitive support.

  • The CTRL system was seen as flexible, but in practice lacks personalization, leading to operator frustration.

  • As smart airport infrastructure grows, BARCO risks falling behind more service-oriented competitors.

Remko

Control Room Operator in TU Delft

“They told us the system was flexible—but unless you change the entire software, it’s not.”

6

early exploration via experts
interviews with 6 practitioners

2+1

2 early MVP tests & 1 partnered workshop were performed

6

workshops implemented with
TU/D entrepreneur Dream Team

Project Brief

- Objective: Design an intuitive physical aid to support healthier morning routines and improve sleep quality for urban professionals. - Challenge: High psychological and physical barriers to traditional exercise for individuals with chronic body fatigue and stiffness. - Action: Researched instinctive muscle relief patterns and engineered an organic, responsive form factor that guides users through gentle daily rituals. Facilitated cross-professional validation with physical therapists to ensure ergonomic efficacy. - Deliverables: A functional physical prototype, a validated interaction framework, and a design patent for its novel mechanical structure.

Project Overview

Addressing the rising prevalence of physical stiffness and morning grogginess in modern lifestyles, PUMPING is an interactive stretching aid designed to lower the barrier to body engagement. Developed in collaboration with the Taipei Veterans General Hospital, the project transcends traditional exercise equipment by blending tactile ritual design with low-impact instinctive movement. The solution’s unique elastic contraction structure has been validated through clinical teaching partnerships and has successfully progressed to patent application, positioning it as a commercially viable wellness innovation.

Pumping

An interactive stretching aid that guides instinctive movement—inviting tired, inactive bodies to reconnect through gentle, everyday motion.

Timeline | Sep 2022 – Mar 2023
Context | Bachelor Graduation Project
Expertise | Product-Service Design, Ergonomic Research, Physical-Digital Interaction
Recognition | Design Patent | Taipei Veterans General Hospital Collaboration

PROBLEM SUMMARY

Waking up drowsy, lying down with stiffness. If you see yourself in that, you're not alone.

55% of adults experience morning grogginess, and 20% suffer from stiffness after periods of inactivity. These daily symptoms bother countless modern-day individuals and tend to be ignored, but lead to long-term pain and discomfort.

Research proved that light stretching can reduce tension and improve well-being, but many people still struggle to start—especially when they feel tired, mentally foggy, or physically unmotivated.

PROBLEM SUMMARY

Waking up drowsy, lying down with stiffness. If you see yourself in that, you're not alone.

55% of adults experience morning grogginess, and 20% suffer from stiffness after periods of inactivity. These daily symptoms bother countless modern-day individuals and tend to be ignored, but lead to long-term pain and discomfort.

Research proved that light stretching can reduce tension and improve well-being, but many people still struggle to start—especially when they feel tired, mentally foggy, or physically unmotivated.

STRATEGIC DECISIONS

How might we turn the unmotivated, stiff moment into a soft invitation for stretching?

We delved into the user scenario to address the invisible barrier. Scoping down to a daily object at home and focusing on shaping human-product interaction. I proposed movement analysis and conducted iterative prototyping to study the form, elastic structure, material, and ergonomic functionality. It transforms stretching habit into an emotionally approachable act by offering a form that invites interaction, supports the body, and initiates movement gently.

PROBLEM SUMMARY

Waking up drowsy, lying down with stiffness. If you see yourself in that, you're not alone.

55% of adults experience morning grogginess, and 20% suffer from stiffness after periods of inactivity. These daily symptoms bother countless modern-day individuals and tend to be ignored, but lead to long-term pain and discomfort.

Research proved that light stretching can reduce tension and improve well-being, but many people still struggle to start—especially when they feel tired, mentally foggy, or physically unmotivated.

User Profile

Behavioral patterns

  1. Frequent status checks

Users check the status of their Hexabots an average of 7-10 times a day to ensure tasks are progressing as planned. Real-time, easy-to-read status updates are crucial.

  1. Time-sensitive task assignments

About 65% of users assign new tasks to Hexabots in response to urgent needs, often with minimal time of planning. A fast task assignment process with proper guidance can significantly reduce user stress.

  1. Complex operational settings

Users operate in challenging physical conditions, so the interface should be accessible even when users have limited dexterity or time, such as when wearing gloves or a fogged-up helmet.


Preferences

  1. Frequent status checks

Many users expressed interest in hands-free control, particularly while wearing suits or performing manual tasks. Voice-activated task assignment and status checks can improve usability.

  1. Personalization

Users would like to name and customize their Hexabots, making interactions more intuitive and personal. Providing options for customization could increase engagement and usability.

  1. Clear task allocation

If multiple Hexabots are working in the same area or performing a similar task, it’s very important to be able to distinguish them easily. Clearly highlighting task locations and potential overlaps can prevent confusion, and make it easy to understand which Hexabot is currently performing a specific task.

Explorers and researchers

These users focus on different mission-critical tasks, are often multitasking, and need to conduct their experiments efficiently.

Families

These users aren’t technical experts, rely on Hexabots for everyday activities, and require their interactions with the app to be as simple and straightforward as possible.

STRATEGIC DECISIONS

How might we turn the unmotivated, stiff moment into a soft invitation for stretching?

We delved into the user scenario to address the invisible barrier. Scoping down to a daily object at home and focusing on shaping human-product interaction. I proposed movement analysis and conducted iterative prototyping to study the form, elastic structure, material, and ergonomic functionality. It transforms stretching habit into an emotionally approachable act by offering a form that invites interaction, supports the body, and initiates movement gently.

STRATEGIC DECISIONS

How might we turn the unmotivated, stiff moment into a soft invitation for stretching?

We delved into the user scenario to address the invisible barrier. Scoping down to a daily object at home and focusing on shaping human-product interaction. I proposed movement analysis and conducted iterative prototyping to study the form, elastic structure, material, and ergonomic functionality. It transforms stretching habit into an emotionally approachable act by offering a form that invites interaction, supports the body, and initiates movement gently.

STRATEGIC DECISIONS

How might we turn the unmotivated, stiff moment into a soft invitation for stretching?

We delved into the user scenario to address the invisible barrier. Scoping down to a daily object at home and focusing on shaping human-product interaction. I proposed movement analysis and conducted iterative prototyping to study the form, elastic structure, material, and ergonomic functionality. It transforms stretching habit into an emotionally approachable act by offering a form that invites interaction, supports the body, and initiates movement gently.

Fatigue, information overload, and a lack of real-time support have become silent threats to users' performance and well-being.


  • Most of them do not want to keep working there for a long time.

  • They drink a lot of coffee, energy drinks and experience sleeping problems due to irregular working hours.

  • They experience high peaks of stress and longer periods of boredom. There is not a good balance.

  • Some operators would like more personalized scenario planning and notifications on what to do.

Isabel

Airside operation

officer at Schiphol

"The job is too demanding, therefore I will look for another position.”

"Coping with fatigue involves coffee, sleeping pills, and personal responsibility for fitness."

"Hollen of stilstaan." (It's all or nothing.)


Jaap

Health expert and

general practitioner

“Fatigue is not just a state of tiredness; it's a serious health concern with far-reaching consequences. Prolonged mental fatigue can impair cognitive function, decision-making, and overall well-being.”

“Long hours without breaks can disrupt circadian rhythms, impacting sleep-wake cycles and hormonal balance.”

Pieter

Former Head of

Digital KLM

“Operators handling disruptions tend to face boredom when there are no disruptions.”

“We have an ongoing struggle of finding a balance between automated processes and human intervention.”

A strategic move to penetrate a vertical industry, or else a risk of growth ceiling.


  • Despite growing competition, BARCO’s current offering lacks differentiation in the human experience layer—most features focus on technical visualization, not cognitive support.

  • The CTRL system was seen as flexible, but in practice lacks personalization, leading to operator frustration.

  • As smart airport infrastructure grows, BARCO risks falling behind more service-oriented competitors.

Remko

Control Room Operator in TU Delft

“They told us the system was flexible—but unless you change the entire software, it’s not.”

Fatigue, information overload, and a lack of real-time support have become silent threats to users' performance and well-being.


  • Most of them do not want to keep working there for a long time.

  • They drink a lot of coffee, energy drinks and experience sleeping problems due to irregular working hours.

  • They experience high peaks of stress and longer periods of boredom. There is not a good balance.

  • Some operators would like more personalized scenario planning and notifications on what to do.

Pieter

Former Head of Digital KLM

“Operators handling disruptions tend to face boredom when there are no disruptions.”

“We have an ongoing struggle of finding a balance between automated processes and human intervention.”

Isabel

Airside operation officer

at Schiphol

"The job is too demanding, therefore I will look for another position.”

"Coping with fatigue involves coffee, sleeping pills, and personal responsibility for fitness."

"Hollen of stilstaan." (It's all or nothing.)


Jaap

Health expert and general

practitioner

“Fatigue is not just a state of tiredness; it's a serious health concern with far-reaching consequences. Prolonged mental fatigue can impair cognitive function, decision-making, and overall well-being.”

“Long hours without breaks can disrupt circadian rhythms, impacting sleep-wake cycles and hormonal balance.”

A strategic move to penetrate a vertical industry, or else a risk of growth ceiling.


  • Despite growing competition, BARCO’s current offering lacks differentiation in the human experience aspect—most features focus on technical visualization, not cognitive support.

  • The CTRL system was seen as flexible, but in practice lacks personalization, leading to operator frustration.

  • As smart airport infrastructure grows, BARCO risks falling behind more service-oriented competitors.

Remko

Control Room Operator in TU Delft

“They told us the system was flexible—but unless you change the entire software, it’s not.”

STRATEGIC DECISIONS

How might we turn the unmotivated, stiff moment into a soft invitation for stretching?

We delved into the user scenario to address the invisible barrier. Scoping down to a daily object at home and focusing on shaping human-product interaction. I proposed movement analysis and conducted iterative prototyping to study the form, elastic structure, material, and ergonomic functionality. It transforms stretching habit into an emotionally approachable act by offering a form that invites interaction, supports the body, and initiates movement gently.








Co designer Yi Hua Wang, Raphael Jung, Mas Apotheker, Eline Oei, Michiel Kokshoorn

Collaboration  IBM

Contact me  yihua.wang.173@gmail.com 

Year 2023

STRATEGIC DECISIONS

How might we turn the unmotivated, stiff moment into a soft invitation for stretching?

We delved into the user scenario to address the invisible barrier. Scoping down to a daily object at home and focusing on shaping human-product interaction. I proposed movement analysis and conducted iterative prototyping to study the form, elastic structure, material, and ergonomic functionality. It transforms stretching habit into an emotionally approachable act by offering a form that invites interaction, supports the body, and initiates movement gently.

RESULTS

Granted design patent, PUMPING is an embodied device instructing instinctive stretching.

Granted design patent, PUMPING is an embodied device instructing instinctive stretching.

In collaboration with physical therapists from "Taipei Veterans General Hospital Department of Rehabilitation and Technical Aid Center," this product helps relieve the muscles of legs, hip, and back through knee hug and belly twist. With its versatile, organic shape and elastic contraction structure, PUMPING helps users effortlessly perform low-impact stretching exercises and maintain physical and mental well-being at home.

Testing and Evaluation by the physical therapists in Taipei Veterans General Hospital Department of Rehabilitation and Technical Aid Center.


From discuss, testing, to evaluation, we adjust the elastic structure and strive for better stretching effect and user experience. Ensuring the ergonomic structure compliances safety and comfort.

Testing and Evaluation by the physical therapists in Taipei Veterans General Hospital Department of Rehabilitation and Technical Aid Center.


From discuss, testing, to evaluation, we adjust the elastic structure and strive for better stretching effect and user experience. Ensuring the ergonomic structure compliances safety and comfort.

Testing and Evaluation by the physical therapists in 
Taipei Veterans General Hospital Department of Rehabilitation and Technical Aid Center.


From discuss, testing, to evaluation, we adjust the elastic structure and strive for better stretching effect and user experience. Ensuring the ergonomic structure compliances safety and comfort.





Working Prototype Development

The 3D simulations were made for measurement and basic shape development. The lo-fi prototype for testing was made with PU and laser cut. Finally, thermoforming is chosen to shape the organic foam, and the working structures were produced with PP board, which stood the strength and flexibility testing. I enjoyed the iterative process to deal with conceptualization, but also to turn a concept into a tangible outcome and survive technical and professional validation.

Service Ecosystem & Interaction Design

Service System & Interaction Design


Strategic Design fills in the field of play. We leverage BARCO's technology strength while holding a holistic and human-centered point of view, providing a comprehensive overview of its evolution across three horizons.


Strategic Design fills in the field of play. We leverage BARCO's technology strength while holding a holistic and human-centered point of view, providing a comprehensive overview of its evolution across three horizons.

Service System & Interaction Design


Strategic Design fills in the field of play. We leverage BARCO's technology strength while holding a holistic and human-centered point of view, providing a comprehensive overview of its evolution across three horizons.


Service System & Interaction Design


Strategic Design fills in the field of play. We leverage BARCO's technology strength while holding a holistic and human-centered point of view, providing a comprehensive overview of its evolution across three horizons.



Working Prototype Development

The 3D simulations were made for measurement and basic shape development. The lo-fi prototype for testing was made with PU and laser cut. Finally, thermoforming is chosen to shape the organic foam, and the working structures were produced with PP board, which stood the strength and flexibility testing. I enjoyed the iterative process to deal with conceptualization, but also to turn a concept into a tangible outcome and survive technical and professional validation.







Working Prototype Development

The 3D simulations were made for measurement and basic shape development. The lo-fi prototype for testing was made with PU and laser cut. Finally, thermoforming is chosen to shape the organic foam, and the working structures were produced with PP board, which stood the strength and flexibility testing. I enjoyed the iterative process to deal with conceptualization, but also to turn a concept into a tangible outcome and survive technical and professional validation.

Final CMF


we select comfortable and skin-friendly textile for covering PUMPING, making it suitable for bedroom, living room, and other daily scenarios. For the design of the handle, we use leather for stable support to the limb, and combine them with elastic cords of different poundage.



Final CMF


we select comfortable and skin-friendly textile for covering PUMPING, making it suitable for bedroom, living room, and other daily scenarios. For the design of the handle, we use leather for stable support to the limb, and combine them with elastic cords of different poundage.

EXHIBITION AND AWARD

Pumping is currently under application of innovation patent, and being nominated in Taiwan International Student Design Competition finalist. I see Pumping as a first experiment into the world of health-care but looking forward to more future-oriented innovation where strategic and UX design can play for society and individual well-being.

2023 Young Designers' Exhibition (Left)
2023 Taiwan Tech Department of Design Graduation Show (Right)
2023 Taiwan International Student Design Competition | finalist
2023 Red Dot Award Design Concept | finalist



EXHIBITION AND AWARD

Pumping is currently under application of innovation patent, and being nominated in Taiwan International Student Design Competition finalist. I see Pumping as a first experiment into the world of health-care but looking forward to more future-oriented innovation where strategic and UX design can play for society and individual well-being.

2023 Young Designers' Exhibition (Left)
2023 Taiwan Tech Department of Design Graduation Show (Right)
2023 Taiwan International Student Design Competition | finalist
2023 Red Dot Award Design Concept | finalist



EXHIBITION AND AWARD

Pumping is granted design patent, and being nominated in Taiwan International Student Design Competition finalist. I see Pumping as a first experiment into the world of health-care but looking forward to more future-oriented innovation where strategic and UX design can play for society and individual well-being.

2023 Young Designers' Exhibition (Left)
2023 Taiwan Tech Department of Design Graduation Show (Right)
2023 Taiwan International Student Design Competition | finalist
2023 Red Dot Award Design Concept | finalist



Jaap

Health expert and general

practitioner

Expert Recognition

“Barco's system, with planned breaks, is a proactive measure to mitigate the detrimental effects of fatigue on the health of control room operators."

“Holographic visuals, changing in spatial context, may alleviate eye strain and offer visual comfort compared to prolonged use of static close-up screens."

Isabel

Airside operation officer

at Schiphol

Horizon 1 – Low perceived need for change
“Our interface is standard but works fine. People are used to it, and no one’s really asking for change.”


Horizon 2 – Curiosity, especially among younger staff
“Biometric tracking sounds useful—especially for night shifts. Younger colleagues would be more open to this than the ‘old guard.’”


Horizon 3 – High interest in futuristic well-being tools
“I’m excited about real-time fatigue and boredom tracking. I struggle with that, and this could actually help improve the way we work.”

Marinke

Management Trainee Schiphol

Positive Feedback on Operation

“Thinking about operations, these three phases show you're serious about making things efficient. Enabling operators to personalize their screens and incorporating predictive analytics would ultimately contribute to streamlining the operations process and enhancing disruption management.”

“In the first phase, using AI to analyze how operators work feels like a good move. It helps us suggest breaks based on their activity, which is a proactive way to support them.”

Marinke

Management Trainee Schiphol

Future Development Consideration

“Horizon 3, with its predictive analytics and immersive technologies, appears overly ambitious. The idea of anticipating operators' needs might lead to overdependence on technology, and integrating AR and VR could be more of a distraction than a benefit.”

Pieter

Former Head of Digital KLM

Horizon 1 – Personalization boundaries
“There’s a fine line between personal and professional on work devices. Most companies want a secure, focused environment.”

Horizon 3 – Immersive but disruptive potential
“This isn’t just tweaking tech—it’s a leap. You’re transforming the whole workspace.”
“The question is: how much change can people handle before it disrupts their routine?”
“Maybe we start with subtle energizers during downtime, not radical shifts during peak moments.”

Anass

Operator ASM bedrijfsvoering

Schiphol, Asset center

Personal Challenge

"I wear blue light glasses to work, since looking at the computer screens for a long time makes my eyes tired”

“We do not have the opportunity to personalize our computer screens.”

“Yes, sometimes I have difficulties concentrating. The asset centre is open 24/7, and every moment of every day we can get notifications through cellphone or selfmonitors."

Anass

Operator ASM bedrijfsvoering

Schiphol, Asset center

User Expert's Feedback

“I would appreciate a system that would track our heartrate or tiredness. I think that would really be needed, in my opinion.”

“What if the system suggests a break, because the operator is tired, at a time in which the operator cannot leave their station?”

“Voice and gesture commands in Horizon 2 seem like a lifesaver. It would be so much easier to navigate the system, especially during intense moments. It would need to function properly though. Otherwise it would be dangerous.”

EXHIBITION AND AWARD

Pumping is granted design patent, and being nominated in Taiwan International Student Design Competition finalist. I see Pumping as a first experiment into the world of health-care but looking forward to more future-oriented innovation where strategic and UX design can play for society and individual well-being.

2023 Young Designers' Exhibition (Left)
2023 Taiwan Tech Department of Design Graduation Show (Right)
2023 Taiwan International Student Design Competition | finalist
2023 Red Dot Award Design Concept | finalist



OUR MISSION

Want to know more? Access the full experience here.

Want to know more? Access the full experience here.

Read full story and experience a journey to better well-being with Pumping.


Read full story and experience a journey to better well-being with Pumping.








Co designer Yi Hua Wang, Yu Jie Liu

Collaboration  Taipei Veterans General Hospital Department of Rehabilitation and Technical Aid Center

Patent Invention patent currently applying 

Contact me  yihua.wang.173@gmail.com 

Year 2023








Co designer Yi Hua Wang, Yu Jie Liu

Collaboration  Taipei Veterans General Hospital Department of Rehabilitation and Technical Aid Center

Patent Invention patent currently applying 

Contact me  yihua.wang.173@gmail.com 

Year 2023

EXHIBITION AND AWARD

Pumping is granted patent, and being nominated in Taiwan International Student Design Competition finalist. I see Pumping as a first experiment into the world of health-care but looking forward to more future-oriented innovation where strategic and UX design can play for society and individual well-being.

2023 Young Designers' Exhibition (Left)
2023 Taiwan Tech Department of Design Graduation Show (Right)
2023 Taiwan International Student Design Competition | finalist
2023 Red Dot Award Design Concept | finalist



User Scenario: Resource Collection for a Turbine Prototype

On the Moon, advanced technology is essential. A research team in one of the lunar colony’s science domes is working on a prototype turbine using a silicon 3D printer. However, they lack the specific materials needed to complete the project. The user opens the app to manage the Hexabots and starts on the homepage, where they check the status of each Hexabot with all related info. Their goal is to quickly ensure that a Hexabot is tasked with gathering the necessary resources. Once this is accomplished, the user then monitors the Hexabot’s progress, receiving updates when it has collected the materials and returned to the dome after completing the task.


Key steps:

Open app → homepage shows Hexabot statuses

Assign Hexabot to gather resources

Track process → receive update when done

Materials returned → task complete


Task flow

Wireflow of main scenarios

  1. Creating a new task called "Mining Silver” and checking updates on the homepage.

1

Create a new task without hassle and easy with few taps & clear instructions.


*Automatic suggestions with the embedded research data:

Hexabots can offer stable productivity and seamlessly respond to the advanced system, which makes the prediction of their performance viable. This helps reduce the stress of making quick decisions.


2

Users can determine whether to add more Hexabots to speed up the task progress.


3

Users will see the task update in home page.

  1. Monitoring the task progress of “Mining Silicon” and add new Hexabots to accelerate the mining progress

  1. Checking notification

Accessibility

Users can activate the voice assistant by calling “Hey Hexa” if they need hands-free control.

1

Checking the status of each Hexabot in the specific task.


2

According to the working progress of Hexabots, users can make interventions in the task.

  1. Tracking the condition of Hexabot.

  2. Add extra Hexabots to the task.

  3. Calling back Hexabot if an emergency happens/runs out of energy/ needs Hexabots in response to urgent needs.

1

Getting the latest notification.

What can be included:

  1. Message from active Hexabot

  2. Update of task completion

  3. Significant research progress

  4. New tasks indicated by the research center to user

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